The Alt-Black Design Retainer is a subscription-based service providing unlimited access to expert UX/UI and brand design solutions tailored to your business needs.

You can submit unlimited design requests, which are addressed one at a time. Our team works on your prioritized tasks to ensure high-quality, timely delivery.

We offer UX/UI design, branding, wireframes, prototypes, design systems, marketing materials, and more to elevate your brand and user experiences.

Most requests are completed within 2 business days, but complex tasks may require additional time. We'll provide an estimated timeline for each project.

Yes, you can submit multiple requests, which will be queued and handled in the order you prioritize them.

There is no limit—you can submit as many design requests as needed during your subscription period.

Choose your preferred method (Slack, Figma, Google Meet, Zoom, Microsoft Teams, email, text, etc.) for submitting requests, sharing detailed briefs, and communicating with our design team.

Yes, you have full flexibility to pause or cancel your subscription anytime—no long-term commitments or hidden fees.

Our experienced designers follow industry best practices and work closely with you to ensure all deliverables align with your brand vision and goals.

Yes, once the designs are completed and approved, you'll have full ownership of all assets and files.

Our retainer model provides flexible, scalable access to top-tier design talent without the overhead of hiring full-time employees, ensuring efficiency and cost-effectiveness.

We have retainers for those needs as well. Contact our team at: newbusiness@alt-black.nyc

Contact us through our website to discuss your needs. We'll guide you through the onboarding process and activate your subscription quickly.

We offer a 1 week trial period for new clients to experience our services before committing. Reach out to our team for more details.

Billing is processed monthly, with invoices sent at the start of each subscription period. We accept various payment methods for your convenience.

Yes, you can adjust your plan at any time to better align with your business needs.

We prioritize confidentiality and are happy to sign non-disclosure agreements (NDAs) to protect your proprietary information.

Your satisfaction is our priority. We offer revisions to ensure the final deliverable meets your expectations.

We work with clients globally and ensure clear communication and timely delivery regardless of time zones.

Once payment is completed, all intellectual property rights for the designs are fully transferred to you.